CONFIDENTIALITY POLICY

We are aware of how important the security of your data is for you. In this respect, it is also very important for us to ensure the safe protection and confidentiality of your data. As Regene Prime (hereinafter referred to as “Regene Prime” or “we”) acting in the capacity of Data Controller, we undertake to respect your personal data and other confidential information and to take all reasonable measures to ensure the security of this information and to provide the security measures required by law.

Regene Prime Privacy Policy therefore aims to provide you with the necessary information about the purposes for which your data will be used by Regene Prime, how it will be used and with whom it may be shared.

This Privacy Policy only covers services provided through the domain name https://daviesis.io/regene (hereinafter referred to as the “Site” or “Website”). If Regene Prime processes your personal data through our website, this data will be used in accordance with our Privacy Policy.

YOUR USE OF THE SITE CONSTITUTES YOUR ACCEPTANCE OF THE PRIVACY POLICY AND RELATED TERMS OF USE.

We recommend that you view our Privacy Policy each time you visit our website. This Privacy Policy may be updated by Regene Prime from time to time for any reason. By using our website, you will be deemed to have read the latest version of our Privacy Policy and to have accepted its amended terms. Changes to the Privacy Policy will automatically take effect as soon as they are published on the Site. Each new updated version shall also apply to the information already collected.

Any updates to the Privacy Policy will be published on the home page of https://daviesis.io/regene, on the privacy statement page and other places deemed appropriate, and you will be informed about how your personal information is collected, used or shared.

Processing of Your Data and Personal Data

Data is information about numerical facts such as age, height, weight and categorical facts such as brand, channel name, country, city, etc., which are collected and analysed for the purpose of interpretation and presentation. Data also includes your personal data.

Personal data is any information relating to an identified or identifiable natural person such as name, address, e-mail address, telephone number, date of birth, IP address. In addition to this Privacy Policy, such data will be processed in full compliance with the Law on the Protection of Personal Data. In case of a conflict between this Privacy Policy and the relevant legal legislation, the legal legislation shall prevail.

Regene Prime and our contracted service providers use your data to investigate and respond to your complaints, questions and opinions subject to your messages, to create your appointments, to carry out all medical diagnosis, examination, treatment and care services, to carry out the most appropriate studies for your needs, to provide you with better service, to facilitate the use of our website, to consult your opinions.

Regene Prime processes your personal data that you have voluntarily shared and transmitted, as well as your personal data in accordance with the general principles in the event that there are processing conditions under the legal legislation.

We do not require you to provide personal data in order to log in to our website, the information you are asked to provide is reasonable and does not require you to disclose more information. You may see a small red asterisk (“*”) next to the information that we are required to provide in order to provide you with our services. Any information that does not have this mark is information that you can provide on an optional basis.

Regene Prime, in accordance with Article 5 of the Personal Data Protection Act,

Explicitly stipulated in the laws.

It is necessary for the protection of the life or physical integrity of the person who is unable to disclose his/her consent due to actual impossibility or whose consent is not legally valid.

Provided that it is directly related to the conclusion or performance of a contract, it is necessary to process personal data of the parties to the contract.

It is mandatory for the data controller to fulfil its legal obligation.

It has been publicised by the person concerned.

Data processing is mandatory for the establishment, exercise or protection of a right.

Provided that it does not harm the fundamental rights and freedoms of the data subject, in cases where data processing is mandatory for the legitimate interests of the data controller, it will be able to process all your non-special categories of personal data without obtaining your consent.

Your personal data of special nature (race, ethnic origin, political opinion, philosophical belief, religion, sect or other beliefs, appearance and dress, membership of associations, foundations or trade unions, criminal convictions and security measures, and biometric and genetic data) can only be processed in cases stipulated by law. Adequate measures determined by the Board are taken in the processing of special categories of personal data.

Your personal data of special nature related to health and sexual life can only be processed by Regene Prime for the purposes of protecting public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing, and will not be processed without your explicit consent.

Regene Prime will process your personal data under all circumstances and conditions, in accordance with the law and good faith; to be accurate and, where necessary, up-to-date; to be processed for specific, explicit and legitimate purposes; to be relevant, limited and proportionate to the purpose for which they are processed; to be retained for the period stipulated in the relevant legislation or required for the purpose for which they are processed.

Regarding the processing of your personal data by Regene Prime, we have prepared separate clarification texts for each area where your personal data is collected and also for the cookies used on the Site. You can access these clarification texts from the relevant sections, as well as through the Contact Section Clarification Text, Make an Appointment Section Clarification Text, Whatsapp Section Clarification Text and Clarification Text About Cookies hyperlinks.

We may also collect your personal data by the following methods:

The site server automatically collects information such as your internet protocol (IP) address, browser type and language, date and time of entry into the application, which will help us track user movements in the application and detect trends.

One or more cookies (cookies) may be assigned (sent) to your device to facilitate your access to the Site and to personalise your online experience. The Site uses “cookies” to carefully track certain information you enter when you visit or use the Site. “Cookies” are very small files on your computer for record-keeping purposes, allowing records to be kept and thus allowing you to be identified by the Site. The Site also uses cookies to provide users with new content and information specific to their interests. Cookies are widely used on many websites and do not depend on users’ personal information. If your browser settings are programmed to reject all cookies, the Site may not function properly. Click here for more detailed information about cookies.

Purpose of Processing Your Personal Data

Regene Prime: In addition to the purposes such as providing full and complete services, further improvement, providing new services, it will also be processed in the presence of the conditions specified in Article 5, Paragraph 2 and Article 6, Paragraph 3 of the Law on the Protection of Personal Data.

Regene Prime will not disclose your personal data:

To fulfil the legal obligations regulated by the Basic Law No. 3359 on Health Services, the Decree Law No. 663 on the Organisation and Duties of the Ministry of Health and its Affiliated Institutions, the Regulation on Private Health Institutions for Outpatient Diagnosis and Treatment, the Regulation on Personal Health Data and the regulations of the Ministry of Health and other legislation provisions.

To better fulfil your requirements for appointments and information requests;

To be able to make your appointments and manage your appointments;

Providing you with information about your appointment if an appointment is made;

To carry out all medical diagnosis, examination, laboratory results, test results, prescription information, treatment and care services

Responding to the requests of the Ministry of Health and other public institutions and organisations in accordance with the applicable legislation;

To ensure the supply of medicines and medical devices;

To make patient authentication;

To plan patient relationship management processes;

To make analyses in order to improve the services we offer;

Invoicing for our health services;

To be able to investigate and respond to your complaints, questions and opinions subject to your messages;

To fulfil our obligations regarding the performance of our services;

To be able to create databases, listing, reporting, verification, analyses and evaluations, to produce statistical information and to share them with the experts of the business, provided that they comply with the confidentiality conditions when necessary;

To be able to analyse how you use our website and other communication channels and to make our communication channels specific to you for better service;

To facilitate the use of the Site;

To be able to research and improve our services and your personal choices regarding them;

To be able to detect and protect against misuse of the Site and fraudulent transactions;

Data Integrity

Regene Prime attaches great importance to ensuring that the data collected is accurate, complete, up-to-date and for its intended use and works within the framework of the principle of continuous improvement in this regard.

Sharing Your Personal Data

We are aware that it is a legal obligation that your personal data cannot be shared with third parties without consent and / or exceptions specified in the legislation on the protection of personal data.

Regene Prime reserves the right to share the personal information of users compiled on the Site with third parties where required by applicable legislation, in compliance with applicable laws, judicial decisions and proceedings, subpoenas and other legal proceedings, and also in order to prevent prejudice to its own interests, to protect the security, rights and legitimate interests of itself and its employees, representatives and users of the Site.

Regene Prime may share your personal data with our employees, contracted service providers, tax and financial advisors, authorised mediators and lawyers, the Ministry of Health, sub-units and family medicine centres affiliated to the Ministry, the Social Security Institution, the General Directorate of Population, the Pharmacists Association of Turkey, laboratories, medical centres, ambulance, medical device and health service providers, private insurance companies, tax and financial advisors, judicial and administrative authorities, and other relevant persons and organisations in line with legal obligations.

These companies with whom we share your data are subject to the applicable legislation in force and are obliged to protect the confidentiality of the information we have transmitted to them. However, Regene Prime does not assume any responsibility for the unlawful behaviour of these third parties.

Our service providers are companies such as data analysers, server providers, data storage companies, IT and virtual security companies, SMS or e-mail infrastructure services, customer services, etc., which are necessary for us to fulfil the services we provide to you or may be useful for us to improve the quality of these services, and in any case we work under full confidentiality agreements.

Commercial Inheritance

In the event of a transfer of assets and/or change of owners, such as a possible merger, acquisition and/or takeover of Regene Prime, the personal information of the Site users may be shared with the relevant third parties.

Data Transfer Abroad

Authorised transfers of information to Regene Prime and/or third parties, which may include personal data, may include the transfer of such data from one jurisdiction to another.

Your personal data shall be transferred only if there is adequate protection in the country where the data will be transferred; in the absence of adequate protection, the data controllers in Turkey and/or the relevant foreign country undertake in writing to provide adequate protection and the Board authorises the transfer.

Other Principles

All Regene Prime personnel accept and declare that they are aware of this Privacy Policy and that they are obliged to comply with it. Regene Prime accepts and undertakes that it will evaluate any complaints about the breach of the Privacy Policy and will initiate the necessary actions if a breach is detected.

The site has been prepared to inform people and does not provide health services to users. The text or visual content on the site is not intended for advertising purposes. Regene Prime is in no way responsible for the use of this site content for diagnosis and treatment purposes.

Information and methods regarding medicine, health, diagnosis and treatment may vary. Since the information on the site is not updated every day, it is the user’s responsibility to use all information in consultation with his/her doctor.

All intellectual and industrial property rights on all kinds of information, content and their arrangement and partial and/or complete use on the Site belong to Regene Prime.

Please note that this Privacy Policy applies only to our online information collection and dissemination practices in connection with the Site and does not apply to any of our practices conducted offline.

Your Rights on Your Personal Data

In relation to your personal data processed by Regene Prime, by contacting Regene Prime (or the data controller itself where Regene Prime is the data processor);

a) To learn whether your personal data is being processed,
b) Requesting information if your personal data has been processed,
c) To learn the purpose of processing your personal data and whether they are used in accordance with their purpose,

ç) To know the third parties to whom your personal data are transferred domestically or abroad,

d) To request correction of your personal data in case of incomplete or incorrect processing,
e) To request the deletion or destruction of your personal data within the framework of the conditions stipulated in Article 7 of the Personal Data Protection Law,
f) To request notification of the transactions made pursuant to subparagraphs (d) and (e) to third parties to whom your personal data have been transferred,
g) Object to the occurrence of a result to your detriment by analysing your processed data exclusively through automated systems,

ğ) You have the right to demand compensation for damages in case of damage due to unlawful processing of your personal data.

Options / Opt Out

Users have the right to make preferences and/or change their preferences by following the methods below.

You can refuse to share your optional personal data in order to use the services and activities we offer through the Site.

You may choose not to share your personal information, knowing and accepting that you will not be able to access some services and/or use some features of the Site.

You can request that your personal data you have shared in the sections on the Site be updated or deleted or that your requests in these areas be removed.

If you do not wish to receive newsletters about the Site, you can cancel your registration to be informed about the newsletter by clicking the “Unsubscribe” link at the bottom of the e-mails sent. In addition, if you want to make a change regarding the SMS Communication permission, you can make this change free of charge by following the RED directive in the SMS we send you.

Knowing and accepting that you may experience some problems in accessing some services and/or using some features of the Site, you can set your browser settings to delete and/or reject cookies.

Updating and Correction of Your Personal Data

If you would like to receive a copy of the information you have shared with Regene Prime, or if you realise that information published about you is incorrect and would like it corrected or deleted, please contact us.

In order to fulfil this request, our employees may ask you to verify your identity and other details, including your personal identifying information, before taking any action regarding the information to be added and/or deleted.

Following the evaluation of your request within the framework of the principles of proportionality, data quality and reasonableness, actions such as changing, correcting or deleting erroneous data will be carried out on this information. In this context, all requests you direct to the Site will be tried to be fulfilled in the most appropriate time and in the most appropriate way for your request.

In order to realise these requests faster and to help you better, you can use our KVKK Application Form that we have prepared for you.

Security of Your Personal Data

Regene Prime is committed to protecting the confidentiality of your data. Regene Prime uses appropriate security systems to prevent the loss, alteration and use of data under its control for other purposes and our data submission forms are protected by 256 Bit SSL (Secure Socket Layer), an encrypted communication channel that encrypts information entries during transmission as an additional security application.

Once such data reaches Regene Prime, it is protected in accordance with our security and privacy standards. In order to utilise SSL, your Internet browser must support SSL and the SSL options in your browser must be enabled.

We also take all administrative measures that we believe are necessary to protect and preserve your personal data. Only authorised employees are allowed access to your personal data in order to fulfil their duties related to our services. In this context, our personnel also receive the necessary training and start their duties after the necessary information process.

However, as with any online data transfer, due to the nature of the information technology sector; Regene Prime’s establishment of a level of security that meets standards may not prevent unauthorised access.

Therefore, Regene Prime shall not be liable for any damage and/or loss arising from breach of security or technical problems as stipulated in this Privacy Policy. Regene Prime shall not be liable for any damages arising from unintended and/or unforeseen disclosure of information.

Regene Prime’s commitment at this point is to provide an information security policy that is determined by the Personal Data Protection Board to be not less than a generally recognised level of security and in any case appropriate. This is not a commitment to any preventive guarantee.

Please feel free to contact us if you have reason to believe that there has been any breach of the security of the Site.

Cookies

Regene Prime may use cookies on its website to improve your experience. No information is collected from your system and/or hard drive through the cookies used. You are not identified by name and e-mail address on our website, however, numbers and directories are assigned on your first login.

Cookies are small data files placed on your computer by the internet network server through your browser. When a connection is established between your browser and the server, the site recognises you through cookies. The purpose of using cookies is to provide convenience to the user visiting the website. There are four types of cookies according to their intended use: Session Cookies, Performance Cookies, Functional Cookies and Advertising and Third Party Cookies.

Regene Prime uses session cookies and performance cookies on its website. Session cookies are temporary cookies that are kept in the user’s browser until the user leaves the website. Other cookies are cookies that remain in the user’s browser unless deleted by the user. The lifetime of cookies varies depending on the browser settings made by the user.

You have the possibility to accept or reject cookies by changing the settings in your internet browser. Please refer to the instructions for your browser to find out how to change your browser settings or how to delete cookies. Please note that some features of the site will not be available if cookies are disabled.

For more detailed information, you can review Regene Prime Cookie Practices Policy.

You can find information about blocking third party cookies on the following websites:

Mozilla Firefox

Internet Explorer

Google Chrome

Opera

Safari

Contact

You can share with us any comments and questions you may have about this Privacy Policy and/or Regene Prime’s general privacy practices:

KÜÇÜKBAKKALKÖY MAH. DEFNE SK. FLORA NO:1/365, ATAŞEHİR/ İSTANBUL

Interest Privacy Policies,

Contract Integrity

Site users have accepted and undertaken that if any provision of this Privacy Policy is deemed invalid by an authorised court, the provision in force that is most appropriate to the regulation in the said provision and creates the closest effect to the real intention of the parties will be valid and that this will not eliminate the validity and effect of other provisions within the scope of this Privacy Policy.

Dispute Resolution

In relation to any disputes that may arise between users of the site and Regene Prime, our policy is to ensure that these disputes are resolved by agreement of the parties and to the satisfaction of the user. You can send us your complaints and requests from the relevant section on the website regarding all kinds of issues.

If you wish, you can also apply to resolve your dispute through mediation. Your right to mediation in no way precludes you from applying for other legal remedies.